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Episode 32

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Published on:

13th Jan 2021

032: High Performance Nursing Care with Liam Caswell

Self-care is defined as "what people do for themselves to establish and maintain health, and to prevent and deal with illness." However, this is one skill that many nurses seem to neglect.  In this episode, we get to chat with Liam Caswell, leader of High Performance Nursing, a community of nurses who seek to transform their nursing practice, workplace culture and service provision to deliver high performance nursing care in a sustainable manner.  Nurses are compassionate people who usually put their patient’s health, safety, and well-being before their own. But in order to give the best care to our patients, it is essential that we fill our own cup first. TOPICS WE DISCUSSED INCLUDE: NLP (5:21) How influential media is (6:00) Who are you giving your control to? (7:30) Getting inspiration from others to be your best self (8:54) Having a good understanding of yourself (10:00) Doing what’s important to us (13:20) Self-sacrificing leads to burnout (13:50) Are you happy to say no to yourself? (14:30) Having strong boundaries (14:50) Having a positive reframe of burnout (18:18) Why don’t nurses talk about burnout? (18:37) Normalizing mental health issues (19:30) Psychologically safe workplace (20:00) Psychological safety (20:35) Culture of nurses eating their young (24:13) Fear of change (26:53) Fear of the unknown (27:10) Change is constant (27:40) FEAR: Forget everything and run or Face everything and rise (28:10) Having our vulnerability armor on (29:50) Building a high performance team (30:55) What your WHY is as a leader (31:50) Showing your vulnerability with your patients (34:38) Having our own individual needs for our own self-care (38:10) CONNECT WITH LIAM CASWELL Liamcaswell.com Connect with Liam on Facebook Connect with Liam on Instagram CONNECT WITH ELAINA MULLERY HappyNurse.com.au Connect with me on Instagram and Facebook Connect with me on LinkedIn Subscribe to my Youtube channel For full show notes and links visit: happynurse.com.au/podcast
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About the Podcast

The Happy Nurse
Winner — APAC Insider Australian Enterprise Awards 2024 | Most Empowering Self Care Provider for Nurses. Burnout, compassion fatigue, and stress are rising in healthcare. This podcast exists to change that — one practical, honest conversation at a time.
Nurses are the backbone of the health system — always there to care for a stranger as if they were one of their own, forsaking precious moments with their own families to ensure others' loved ones are in good hands.
Compassion fatigue, stress, and burnout are rising across healthcare. Self care has never been more important — or more overlooked.
Elaina Mullery McDonald RN has 25 years of clinical nursing experience, a Postgraduate Certificate in Psychology, and a Master of Business Psychology in progress. She is a certified NLP Practitioner, hypnotherapist, and mindfulness practitioner — and the founder and host of The Happy Nurse podcast. Having experienced burnout firsthand, she is passionate about equipping nurses with practical, evidence-informed strategies to protect their wellbeing and sustain the career they worked so hard for.

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Elaina Mullery


Elaina Mullery RN has spent 25 years working across some of nursing's most demanding clinical environments — orthopaedic trauma, operating theatre, endoscopy, recovery, and day surgery. She knows firsthand what it feels like to run on empty, and it's that lived experience of burnout that drives everything she does.
Elaina holds a Postgraduate Certificate in Psychology and is completing a Master of Business Psychology at Edith Cowan University. She is a certified NLP Practitioner, hypnotherapist, and mindfulness practitioner, and has developed the 3R Framework — an original evidence-based methodology for building sustainable human performance at individual, team, and organisational level.
Through The Happy Nurse podcast, her online courses, and her white paper No Margin for Error, Elaina is on a mission to change the way healthcare treats its most valuable resource — the people who show up every day to care for others.